Version 1.0
Last updated: 17 May 2026
Version: 1.0
The MoovX website and application (hereinafter "the Platform") are published and operated by:
Marco Ferreira
Self-employed individual trading under the commercial name "MoovX"
Chemin Clair Val 2
1226 Thônex
Canton of Geneva, Switzerland
Contact email: contact@moovx.ch
Website: https://moovx.ch
Legal status: Self-employed activity carried out as a sole trader. Not registered with the Geneva Commercial Registry — annual turnover below CHF 100,000 (article 36 paragraph 1 of the Swiss Commercial Register Ordinance). Registration will be completed when the legal threshold is reached.
For the purposes of these Terms and Conditions of Use (hereinafter "T&C"):
These T&C govern the conditions under which the Provider makes the Platform available and provides its services to Users. Together with the Privacy Policy and the Cookie Policy, they form the entire contractual agreement between the Provider and the User.
Use of the Platform implies full and unconditional acceptance of these T&C. The User acknowledges having read the T&C before creating their account and accepts them without reservation by ticking the dedicated box during registration.
Anyone who does not accept these T&C must refrain from using the Platform.
Registration on the Platform is open to any natural person who:
Minors under the age of 18 are not authorized to register on the Platform.
The User undertakes to provide accurate, complete, and up-to-date information when creating their account, and to keep it up to date. Any false declaration may result in immediate account suspension without notice or refund.
The User is solely responsible for the confidentiality of their login credentials (email + password). Any action carried out from their account is deemed to have been performed by them. In the event of suspected unauthorized access, the User must immediately notify the Provider at contact@moovx.ch and change their password.
Each User may create only one account. The creation of multiple accounts by the same person is prohibited and may result in the deletion of all accounts concerned.
The Platform offers, depending on the subscription:
Athena is a conversational AI assistant powered by Anthropic PBC (United States) technology. Athena provides recommendations on training, nutrition, and recovery.
Important warning: Athena is an information and assistance tool. Its recommendations do not constitute medical advice, diagnosis, or treatment under any circumstances. The User acknowledges that Athena may produce incomplete, inaccurate, or unsuitable responses for their particular situation. The User undertakes to exercise their own judgment and to consult a qualified healthcare professional for any medical question.
Coaches listed on the Platform are independent service providers. The Provider facilitates the connection but is not a party to the contract concluded between the Client and the Coach. The Provider cannot be held liable for the quality, compliance, or performance of services provided by Coaches.
The Provider uses its best efforts to ensure permanent access to the Platform. However, temporary interruptions may occur for maintenance, updates, or reasons beyond the Provider's control (hosting failure, cyberattack, force majeure). The Provider does not guarantee any contractual uptime rate.
Athena subscription prices are indicated in Swiss francs (CHF), all taxes included:
Coach service prices are set freely by each Coach and indicated on their profile.
Tax note: The Provider is not subject to Swiss VAT (article 10 paragraph 2 of the Swiss VAT Act — annual turnover below CHF 100,000). Prices indicated are therefore net of Swiss VAT.
Payments are processed exclusively by Stripe Payments Europe, Ltd. (Ireland), an authorized payment service provider. The Provider does not collect, process, or store any banking data. The applicable Stripe terms are available at https://stripe.com/legal.
Accepted payment methods include: bank cards (Visa, Mastercard, American Express), and any other method offered by Stripe at checkout.
Monthly and annual subscriptions automatically renew at the end of each period until cancelled by the Client in accordance with article 8.
The Client is notified by email prior to each annual renewal, in accordance with article 17a of the Swiss Federal Act on Unfair Competition (UCA).
In the event of payment failure (card declined, limit reached, etc.), Stripe will attempt several charges according to its standard procedures. After 7 days without payment, access to paid services may be suspended.
The Provider reserves the right to modify its prices at any time. New prices apply to new subscriptions. Existing subscriptions retain their price until their next renewal, subject to email notification to the Client with a minimum 30-day notice before renewal.
Monthly subscriptions are concluded for a one-month term, tacitly renewable. Annual subscriptions are concluded for a twelve-month term, tacitly renewable. The Lifetime subscription is concluded for an open-ended duration (lifetime of the Platform).
The Client may cancel their subscription at any time from their personal area, under "My Account > Subscription > Cancel". Termination takes effect at the end of the current period (monthly or annual). No pro rata refund is granted.
The Provider may suspend or terminate a User's access in the event of:
The User may permanently delete their account at any time via "My Account > Delete my account". Deletion entails the erasure of personal data in accordance with the Privacy Policy.
In accordance with Article 16(m) of Directive 2011/83/EU on consumer rights (applicable to Users residing in the European Union), the Client acknowledges and expressly accepts that:
> The services provided by MoovX (access to the Platform, Athena, programs, and content) constitute "supply of digital content not provided on a tangible medium", performed immediately upon subscription at the Client's express request.
> The Client expressly waives their 14-day right of withdrawal by ticking the dedicated box during subscription, and acknowledges that this right is lost as soon as the contract begins to be performed.
Swiss law does not provide for a general right of withdrawal for online service contracts. Clients residing in Switzerland are bound by their commitment upon payment confirmation.
The User undertakes to:
All elements making up the Platform (texts, graphics, logos, videos, programs, databases, MoovX trademark, Athena design) are the exclusive property of the Provider or its partners, and are protected by Swiss and international intellectual property laws.
The Provider grants the User a personal, non-exclusive, non-transferable, and revocable license to access and use the Platform within the framework of these T&C, for their personal use only.
The User retains ownership of the content they publish on the Platform (progress photos, comments, etc.). They grant the Provider a free, worldwide, non-exclusive license to use this content within the framework of operating the Platform.
The User undertakes in particular not to:
The MoovX Platform, Athena, and Coaches do not provide medical advice, diagnosis, or treatment under any circumstances. Training and nutrition recommendations are provided for informational purposes only.
The User acknowledges that they are solely responsible for their own health. Before starting any training program or nutrition plan offered by the Platform, it is strongly recommended to consult a doctor, particularly in the event of:
The User uses the Platform and applies the recommendations at their own risk. The Provider cannot be held liable for any physical, psychological, or material damage resulting from the use of programs, recommendations, or advice provided via the Platform.
The Provider undertakes to provide its services under an obligation of means and not of result. It does not guarantee any specific physical, sporting, aesthetic, or wellness outcome.
To the fullest extent permitted by applicable Swiss law, the Provider's liability towards the Client is limited to the amount actually paid by the Client for the last 12 months of subscription.
The Provider cannot be held liable for:
The above limitations do not apply in the event of intentional fault or gross negligence by the Provider, or in the event of personal injury caused by its fault.
The processing of the User's personal data is governed by the Privacy Policy available at https://moovx.ch/en/privacy, compliant with the Swiss Federal Act on Data Protection (revFADP) and the European Union General Data Protection Regulation (GDPR).
The use of cookies is governed by the Cookie Policy accessible from the consent management banner present on the Platform.
The Provider reserves the right to modify these T&C at any time. Substantial modifications will be notified to the User by email with a minimum 30-day notice before they take effect. Continued use of the Platform after this date constitutes acceptance of the new T&C. Otherwise, the User may cancel their subscription free of charge.
These T&C are governed by Swiss law, excluding its conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods (CISG).
Any dispute relating to the interpretation or performance of these T&C shall be submitted to the exclusive jurisdiction of the ordinary courts of the Canton of Geneva, Switzerland, subject to a possible appeal to the Federal Supreme Court.
For consumers residing in the European Union, mandatory provisions of their national consumer law remain applicable. The European Commission provides an online dispute resolution platform accessible at: https://ec.europa.eu/consumers/odr
These T&C, together with the Privacy Policy and the Cookie Policy, constitute the entire agreement between the parties and supersede any prior agreement.
If any provision of these T&C is held invalid or unenforceable by a competent court, the remaining provisions shall remain in full force and effect.
The fact that the Provider does not exercise a right arising from these T&C shall not be construed as a waiver of that right.
Any notification relating to these T&C shall be addressed:
These T&C are available in French, English, and German. In the event of any discrepancy in interpretation, the French version shall prevail.
Activity commenced in March 2026.
© 2026 Marco Ferreira / MoovX — All rights reserved.